Spa Cancellation Policy

All spa bookings require pre-payment in full and are subject to the following cancellation policy:

  • Cancellations made at least 48 hours prior to booking time: 10% cancellation charge
  • Cancellations made between 48 to 24 hours prior to the booking time: 50% cancellation charge
  • Cancellations made within 24 hours of booking time: 100% cancellation charge.

Thank you for your understanding.

For further inquiries please telephone 020 8312 8383 Option 3